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Initial Credentialing

CredentialsOnLine's process minimizes costs and decreases turnaround time for provider credentialing. In addition to ensuring compliance with NCQA, URAC, and the Joint Commission credentialing standards, our procedures dictate a high degree of timeliness, while reducing administrative costs and eliminating duplicative efforts.

CredentialsOnLine offers several different packages that can be customized to meet your specific needs. Our CVO receives information from all primary sources including state licensing boards, American Board of Medical Specialties, Federation of State Medical Boards, the American Medical Association, and the National Practitioner Data Bank.

Electronic applications are completed online by providers, or the provider may submit a paper credentialing application. Applications are reviewed for completeness, and the verification process is initiated using a variety of online primary sources and our comprehensive databases.

We obtain information from all primary sources:

  • State Licensing Boards
  • American Board of Medical Specialties
  • Federation of State Medical Boards
  • National Practitioner Data Bank
  • Current Licensure
  • Board Certification
  • Education
  • Training ( Internship, Residency, Fellowships)
  • DEA/CDS Certification
  • Medicare/Medicaid Sanctions
  • Malpractice Coverage and Claims History
  • AMA Master File
  • Hospital Affiliations (past and current)
  • Prior State License(s)
  • Academic & Faculty Appointments
  • Professional References
  • Work History

The CredentialsOnLine staff compiles proper primary documentation, reviews the existing documentation and data with emphasis on content, omissions and existing inconsistencies; performs online primary source verifications and obtains additional certificates or paperwork as needed. As a result, CredentialsOnLine's clients are provided with accurate, current and confidential electronic provider profiles. All related documents are scanned and the client receives a complete electrical profile with attachments. CredentialsOnLine exceeds traditional verification services through superior online communication to our clients. Our verification services provide 24-hour access to provider information using the Internet. COL clients have access to one click status reports and they receive ongoing updates on work in progress.

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Re-Credentialing

Client organizations may send their own recredentialing forms or use COL services to prepopulate the recredentialing application. Once received, the applications are reviewed for completeness, and the verification process is initiated using a variety of online primary sources and our comprehensive databases.

We obtain information from all primary sources:

  • State Licensing Boards
  • American Board of Medical Specialties
  • Federation of State Medical Boards
  • American Medical Association
  • National Practitioner Data Bank
  • Current Licensure
  • DEA/CDS Certification
  • Medicare/Medicaid Sanctions
  • Malpractice Coverage and Claims History
  • Hospital Affiliations (current)

The CredentialsOnLine staff compiles proper primary documentation, reviews the existing documentation and data with emphasis on content, omissions and existing inconsistencies; performs online primary source verifications and obtains additional certificates or paperwork as needed. As a result, CredentialsOnLine's clients are provided with accurate, current and confidential electronic provider profiles. All related documents are scanned and the client receives a complete electrical profile with attachments. CredentialsOnLine exceeds traditional verification services through superior online communication to our clients. Our verification services provide 24-hour access to provider information using the Internet. COL clients have access to one click status reports and they receive ongoing updates on work in progress.

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Overflow Credentialing

Designed for organizations that need assistance during critical times, we offer overflow verification services for either initial or recredentialing.

Other Credentialing Software Needs

HealthLine Systems, Inc. has solutions for all of your healthcare software and hospital software needs. Learn more about our other state-of-the-art healthcare software solutions:


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HealthLine Systems, Inc. is the industry leader in:
NCQA Certified CVO Services , Contact Center Software, Automated Credentialing Applications , Web-based Credentialing Software , Master Provider Database Solution , Quality Management Software , Windows Optometric Software , Web-based Optometric Software , Credentialing Software , Windows Contact Center Software , Windows Contact Center Software

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